STEP 1 Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the main outside faucet. It is housed in a concrete box usually marked "water". Remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off.
STEP 2 Once you open the meter box lid, lift the protective cap on the meter. On the face of the meter, there is a large dial and a display of numbers. For the residential meter, each rotation of the dial measures 10 gallons or cubic feet. Read the number display from left to right. Be sure to include the stationary zero. This is your meter reading. Meters measure water in gallons or cubic feet. Charges for the amount of water consumed are rounded to the nearest thousand gallons or hundred cubic feet used during a billing period. Email us at [email protected] if you would like your current meter reading.
STEP 3 Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. Check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please email us and let us assist you in determining the problem.
STEP 4 Checking for leaks on your side of the of meter. With all your water soruces in the house and yard turned off the little blue gear should not be rotating. If there is a leak the gear will be rotating. Remember you are responsible for any leaks from the meter to your house. BVCC will fix leaks up to the meter.